Personality Test - Statistically speaking

How you laugh says a lot about you
Do you go
H0 H0 H0
or
Ha Ha Ha?

QED

You miss my calls
therefore
You miss me!

Outstanding Exceptions

The odd ones out
standing from the lot
are they always the bad sort
The exceptional and proud
The shy and the decent
who prefer to be reticent
Also stand out of a crowd

Laughter

is how nature handles an exception!

No Kidding

You can tell if a lady married who she loved by watching how she walks her child
Kerbside or Roadside

Exception Handling as Strategic Dashboards

EXCEPTIONS aka NON-STANDARD TRANSACTIONS are defined as
Transactions that fall outside the routine of normal service delivery
They include:
- SPECIAL REQUESTS
- PROBLEM SOLVING
- COMPLAINTS/SUGGESTIONS/COMPLIMENT HANDLING
- RESTITUTION (COMPENSATING CUSTOMERS FOR PERFORMANCE FAILURES

Orchestrating Service Delivery Strategy:
Improving Execution with Exception Handling
PhD Dissertation: Siva V. Gabbita(Copyright)
Extrospection: When Process Adherence interferes with Operational Effectiveness.

Smile

Smile
when you walk a mile
when you break a tile
when you have to toil
when you bake and boil
Smile
It cuts through rank and file
Disarms cunning and guile
Smile
Though you sit in the aisle
It shows you have style
Smile
Though it might take a while
You’ll end up top of the pile

No Arguments

()

Horizons

“Agar firdous bar rui-e-zameen ast, Hamin ast-o-hamin ast-o-hamin ast!"